A. Yes we will provide 3 to 5 references with phone numbers to
reach our clients; feel free to discuss our services with them.
This information is included
in every cleaning proposal.
2.Q.How
far do you travel to perform your services?
A.
We travel within approximately a 25 mile radius of Dayton,OH.
3.Q.How do you pay for services?
A. You will be invoiced for any services or products at the beginning of the month to be paid by the 10th of the
following month.
We do not accept credit cards.
4.Q.Are you bonded and insured?
A.
Yes for your protection we are fully insured and bonded.
We will provide certificate of coverage upon request
for our clients.
5.Q.Do you
require a service agreement?
A.
Yes both parties will sign our service agreement which is good for one year.
This is written evidence that
you have agreed to pay for our services while at the same time ensuring that your price will stay the same for the entire
year.
There is also a 30 day written notice that may be exercised by either party.
Companies who say they do not need to use a service agreement leave you no assurance that your price will
not be raised when they deem necessary.
6.Q.Does my company need to purchase any cleaning equipment or cleaning supplies?
A. We will provide all cleaning equipment and cleaning supplies needed to perform
the work except for consumables such as paper towels, toilet paper, trash liners and hand soap.
If requested
we can supply these items under separate billing.
7.Q.What if my cleaning day falls on a public holiday?
A. If your scheduled cleaning day occurs on a public holiday, we will contact you to reschedule
the cleaning for another day.
8.Q. What is the procedure should anything be damaged or broken during the cleaning?
A. If we are responsible for any damage, we
will have the item repaired or replaced.
9. Q.Will my building be cleaned by the same people every night?
A. Yes. Consistency is the key to quality.
Once your building is
assigned to our cleaning specialists, they will be the only people cleaning your building.
10.Q. How soon can you start to clean our facility?
A. Although 2 to 4 weeks notice would be helpful.
Please know that if you find yourself in a situation where your previous company has quit without warning or
notice.
We will do everything we can do to make arrangements to be there the next business day for you.
11.Q. How do we communicate
a concern or need?
A. We are available 24/7 by phone, or through our website if you would prefer.
We are responsive to your needs and understand how open communication can enhance a professional relationship.
Clean Environment Janitorial Services 327 Vista Ave.
Vandalia, Ohio 45377
"Consistently pleasing customers like you
for more than 20 years"
Our Guarantee:
I am
not satisfied until you are. Clean Environment Janitorial Services guarantees it. If you see anything that is not up
to your standards, just let me know, and I will correct
it, by returning at the earliest possible moment, to take care of your concern.
When you make Clean
Environment Janitorial Services your partner, rest assured, we will provide a quality service that is dependable, consistent,
efficient, and affordable.
This will allow you the time, to focus on issues critical to your core mission.
This describes the Clean Environment Janitorial Services Guarantee. Absolutely, No Fine Print,
No Hassle, And No Worries.
To learn more about what I've
discussed, call me now, at ... (937) 830 - 6108 to schedule your free, no obligation business analysis.
"The office cleaning company Dayton turns to for cleaning
solutions"
